So you think you have problems

Just so you know I am not a techie or a geek. Normally I boot my computer up and hope that the steam will take it to full throttle. Oh, you say, computers don’t run on steam. Mine does. Else what is that mist coming out of its sides?

The other day I had a bit of trouble with my internet. My comp wasn’t wifi-ing correctly. The dumaflachie that tells me it’s on had become the Invisible Man. So I called the It-that-shall-not-be-named Internet Provider I pay a small fortune to.

I related the problem to Mr. Low-level who took my call. Let’s just call him LL for short. Over the phone, I heard a smirk coming from this guy on the other side of the world. Some place in Canada, I believe. The smirker tried to cover it up. That is often the game they play. The “why you smirking at me” game. They go into complete denial when you call them on their smirking. Dumb fool that I am, expecting customer service. All I get is a: “Well, sir, it’s against our policy to smirk at a customer. However, if you wish, we can email you our new smirker app. At no cost to you, sir. It will smirk at all your friends.”

I knew he smirked. I just knew it. But, after 3 hours of being put on hold, then spending another three hours getting tossed from Department A to Department Z back to Department B, I didn’t have the energy to argue. Everybody thinks healthcare.gov is bad. I am here to tell you the-company-that-shall-not-be named is ten times worse. I just wanted the internet to work and the steam to go away.

LL directed me to unplug the whatchamacallit from the thingamajig, stick it up my butt for thirty seconds. I followed his directions. You know how cold and sticky that thingamajig is? Well, let’s just say it’s cold and sticky. I plugged it back into the computer. This did not solve the problem. I knew it wouldn’t. It never does.

The steam was pouring out of the computer, and I still couldn’t get on the internet, even if my life depended on it. In addition to that, my butt was hurting something fierce from the whatchamacallit I’d stuck up my rear end only a few minutes ago.

By this time, I was losing any kind of patience I had left. There was enough steam in my house to be able to run a locomotive from D. C. to L. A. and have some left over for a return trip. All I wanted to do was get on the internet and order a new computer. Sure I could’ve gone down to the local Computerama Store and picked one up the easy way. But no, I didn’t want to do that.

Amazon is my best friend. We have spent a lot of time bonding. It always shows me the love. I would have felt that I betrayed it. It might have been hurt and stopped all that free shipping I have received over the years.

LL said to me, “Sir, I am going to put you on hold. I have to consult one of my partners-in-crime here.” He put me on hold but I could hear him talking. About surfing of all things. He wasn’t trying to help me with my problem. He was worried about his big-assed surfboard. It was enough to make me want to fly up to Canada, walk into that call center and shove a surf board up his you-know-what. See how he felt.

Finally, after more waiting and more waiting, he said to me, “I think we have a solution to your problem, sir. What you need to do is—”

“Click,” I heard my cell phone say. “You are out of your monthly allotment of minutes. To add minutes, we will need three credit cards and your first born child.” I tried to explain to the darn thing that I didn’t have a first-born child. It was not listening.

Wasn’t that just fine and dandy? No computer. No internet. No phone.

Anyway to make a long story longer, I went down to Computerama and bought a brand spanking new computer. It has an antenna I placed on the roof so I can receive the internet. The way it works is that it contacts an alien spacecraft hovering over earth and bounces a wave back to me. I can now contact any website on the nine planets of our solar system. (And, yes, Pluto is a planet.) Oh, and my new service includes unlimited phone service.

All it is costing me is a monthly allotment of the plutonium in my head. But that’s okay. I have plenty to spare. So no more steam and no more whatchamacallits up my rump. There is only one problem. I am getting Dear John letters from Amazon. It doesn’t love me anymore. I sent it flowers. That didn’t work.

Any suggestions what I can do to get Amazon to love me again?

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2 thoughts on “So you think you have problems

  1. Lucky you… you got Canada! My provider (or was that the tech guy from my not-to be-named computer manufacturer?) wanted me to buy a warranty to always “get Canada.” As for the Amazon situation… You could buy a book, pay shipping, annnd taxes now, too. They will take you back, I promise.

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